Recommendations for safe use of Client-Bank

Astra Bank will never ask you for your passwords in any way (e.g. via phone or e-mail). These passwords are strictly personal and you must never reveal them to anyone.

Select passwords that are not easily guessed and are not being used on other systems and services.

Keep the passwords confidential in a way that it is not feasible to be disclosed / stolen.

Sign on to Astra Bank iFOBS only via the official website of Astra Bank (www.astrabank.ua) and never via other links appearing on other websites, search engines or e-mail messages.

Verify the validity of the Astra Bank iFOBS page and the security certificate by clicking on the lock icon in the address bar of the browser.

Update your PC with the latest versions and security patches of the operating system Windows and the browser Internet Explorer.

Inspect regularly your PC for viruses and other malicious programs using the latest versions of antivirus and antimalware utilities.

ATTENTION! There are malicious programs which could be installed unintentionally at your PC, trying to steal passwords. If, during your sign-on to Astra Bank iFOBS, you notice any “unusual” messages that drive you to re-enter your passwords, stop the procedure. Call our Customer Service at 0 800 302302 and/or have your PC cleaned from viruses and other malicious software with which it may have been infected.

Ignore and delete immediately «suspicious» e-mails that ask you to provide your personal data, include links or attachments.

Entry to system Client-bank for PI https://cb.astra-bank.com.ua/ifobsClientAstra/

Entry to system Client-bank for SMB https://cb.astra-bank.com.ua/